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  • FREE UK DELIVERY £100+
  • TOP CUSTOMER SERVICE
  • UNIQUE OFFERS & PROMOS
  • SECURE ONLINE PAYMENT

 Couriers


 

UK & IRELAND* 

Orders Under £100 - £6.99, 48hrs,Tracked Delivery by DPD

Orders Over £100 - FREE, 48hrs,Tracked Delivery by DPD

*Isle of Man and Isle of Wight and channel islands (excluding Isle of Lewis & Isle of Anglesey) are subject to a surcharge of +£35.00. Scilly Isles is charged at £39 for first kilogram each kilogram thereafter is £4.55.

 


 

EUROPE  Expected Delivery 3-5 working Days

 

Belgium £20

Germany £28

Denmark £28

France £28

Luxembourg £28

Netherlands £28

Austria £35

Spain £35

Hungary £35

Italy £35

Portugal £38

Cyprus £40

Czech Republic £40

Estonia £40

Finland £40

Croatia £40

Bulgaria £45

Lithuania £45

Sweden £49

Latvia £50

Poland £50

Malta £60

Slovakia £60

Slovenia £60

  


  

REST OF WORLD Expected Delivery 3-5 working Days

£80 Tracked Shipping

 


 

3. Delivery Schedule

3.1 Items in stock will be dispatched within 3 working days. Orders are sent by Parcelforce / DPD Courier delivery. When you provide an e-mail with your online order, this will enable us to advise when the parcel has been shipped, and to provide the consignment number for you to track your parcel on Parcelforce or DPD’s website. Deliveries will be made on Monday-Friday, items despatched on Friday will be delivered within 3 working days. Please provide a delivery address where somebody will be able to sign for the parcel.

3.2 We use the best couriers possible to deliver your goods on time, we shall not be liable for lost or delayed Parcel deliveries. 

4. Security / Privacy

 4.1 We may collect the following information:

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

4.2 You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. McCloys shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

4.3 When purchasing a Product online your order details will be passed to our secure online payment processing operator, Paypal or SagePay. Your details will be processed using a secure systems that are Payment Card Industry Data Security Standard (PCI DSS) compliant. We do not store any cardholder data. 

5. Back Orders

 5.1 If any item is out of stock, we will contact you to advise expected delivery times. If the length of time is unacceptable, the order may be cancelled or amended at your discretion.

6. Returns Policy

6.1 To return goods please contact customer service in the first instance on 028 79 650641 or email info@McCloys.com

Our return Address is: McCloys Country Attire, 10 Creagh Road, Toomebridge, Co Antrim, BT41 3SE

 6.2 All products carry a 14 day no quibble money back guarantee or can be exchanged for an alternative item or store credit to the equivalent value. The item cannot have been modified in any way and must be returned in its original packaging complete with all tags attached. 

6.3 Any damages must be reported within 48 hours from time of delivery. McCloys will not be liable for any costs incurred due to faulty/damaged goods or shortages such as courier fees.

6.4 Any items to be returned due to unsuitability must be returned at the expense of the customer by registered means.

6.5 Any returns from outside Europe will be liable to all relevant charges incurred including postage, Customs and Import Taxes.

7. Tax

7.1 VAT of 20.0% is included on all prices shown on this website in line with current UK legislation.